Computer and Network Support

Spring 2018

Enrollment:

Fall, Winter, Spring

Degrees and Certificates

Program Website:

View the program website

Tuition and Fees

http://www.ccs.spokane.edu/TuitionFees

Additional Costs

Books$140
Supplies and Equipment$30

Program Description

This certificate concentrates on the practical operation, maintenance and use of computers, computer networks and their peripherals. This intensive hands-on program prepares the certificate holder to maintain the hardware and software of small to medium computer and network systems. Computers are networked in LANs and on the Internet in homes, industries and offices. This program teaches students to maintain and keep these systems running. Students also learn to assist and train computer users in the use of modern software and hardware.

This certificate is intended to prepare students for entry-level positions in computer/network support departments or as the computer/network specialist in a small to medium size office. Students are expected to have other skills needed to integrate this certificate with the skills necessary for the nature of employment they have or seek.

Program Learning Outcomes

Upon graduation from the Information Technology/Computer and Network Support program, graduates will be prepared to:

  1. Oversee the daily performance of computer systems.
  2. Provide users with technical support for network, computer/systems problems.
  3. Maintain records of daily data communication transactions, problems and remedial action taken or installation activities.
  4. Demonstrate professional conduct including responsibility, effective communication and ethical standards.

Career Opportunities

Companies and agencies of all sizes that use computers. These courses are not intended to bring students to a Microsoft Certified Systems Engineer (MCSE) licensing level, but rather for graduates to be prepared for an entry level position.

Certificate - SFCC

Offered at Locations:  Spokane Falls Community College
It is recommended that students take IS 103 - Information Technology Fundamentals, IS 144 - Programming Fundamentals and IS 160 - Internet Fundamentals.

First Quarter
IS   132Computer Ethics and Law 5
IS   162Data Communications and Networks 3
IS   260Database Theory 5
13

Second Quarter
IS   140Computer and Network Support 5
IS   244Network Security I 5
IS   262Network Management 5
15

Third Quarter
BUS  280Human Relations in Business 15
CS   121UNIX/Linux 3
IS   210Internet Programming I 3
IS   228Internet Servers 5
16
44 credits are required for the Certificate
1BUS 280 may be substituted with HS 136.

Disclaimer: The college cannot guarantee courses will be offered in the quarters indicated. During the period this guide is in circulation, there may be curriculum revisions and program changes. Students are responsible for consulting the appropriate academic unit or adviser for more current and specific information. the information in this guide is subject to change and does not constitute an agreement between the college and the student.