Administrative Clerical Assistant

Summer 2018

Enrollment:

Fall, Winter, Spring, Summer

Degrees and Certificates

Program Description

The Clerical Assistant program is a two quarter program where students learn general office skills needed for entry-level office positions. Students may select one of three "tracks" in the second quarter. The first track will offer an introduction to the medical clerical assistant office, the second track an introduction to the legal clerical assistant office, and the third track an introduction to the administrative clerical assistant office. 

Students develop effective written communication, oral communication, customer service, keyboarding, document formatting, office procedures, telephone, scheduling and calendaring, and job preparation skills. In addition, students who select the medical clerical assistant track will understand basic medical terminology; students who select the legal clerical assistant track will understand basic legal terminology; and students who select the administrative clerical assistant track will have additional grammar, editing, and proofreading experience.

Program Learning Outcomes

  1. Apply introductory knowledge of current office procedures, techniques, and records management systems.
  2. Perform administrative duties using current office technology.
  3. Use Microsoft Word, Outlook, and PowerPoint.
  4. Spell and use terms correctly.

Certificate - SCC

Offered at Locations:  SCC - Colville Center, SCC - Inchelium Center, SCC - Newport Center, SCC - Republic Center, Spokane Community College

First Quarter

BT   105Basic Grammar for Business II 5
BT   106Computing Essentials 5
BT   152College and Career Strategies 3
CATT 102Introduction to Outlook 2.5
15.5

Second Quarter

BT   127Human Relations and Professional Development 3
BT   196Skillbuilding 1
BUS  103Basic Business Math and Electronic Calculators 5
CATT 190Introduction to PowerPoint 2.5
MMGT 223Customer Service 3
14.5
30 credits are required for the Certificate

Disclaimer: The college cannot guarantee courses will be offered in the quarters indicated. During the period this guide is in circulation, there may be curriculum revisions and program changes. Students are responsible for consulting the appropriate academic unit or adviser for more current and specific information. the information in this guide is subject to change and does not constitute an agreement between the college and the student.